Support / Sylvius for Neuroscience
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Please contact support@sinauer.com if you require additional support.
Sylvius for Neuroscience status and error message explanations
Message: An error occurred while loading main content. Sylvius cannot continue.
The content file Sylvius for Neuroscience loads at start-up has been corrupted. Replace the file named content.xml in the resources/xml folder with the original version on the Sylvius for Neuroscience CD.
Message: An error occurred while sending the document to the printer.
Check that the printer to which the print job was sent is on and working properly.
Message: An error occurred while attempting to send data. [Notes sharing]
Various factors could be to blame. If the problem persists, contact support@sinauer.com.
Message: An error occurred while importing data. Import aborted. [Notes sharing]
Various factors could be to blame. If the problem persists, contact support@sinauer.com.